CyrusOne Billing Specialist in Dallas, Texas

Position is responsible for preparing accurate customer invoices. Requires ability to interpret orders and convert into accurate invoices for customers. Will interact heavily with customers, operations, sales and accounting teams. Also responsible for new orders, preparing credit memos, cancellations/terminations. This position plays a critical role in the Order-to-Cash cycle. Customer service skills, accuracy, and attention to detail are essential to this position.

This position is responsible for preparing accurate customer invoices. Requires ability to interpret orders and convert into accurate invoices for customers. Will interact heavily with customers, operations, sales and accounting teams. Also responsible for new orders, preparing credit memos, cancellations/terminations. This position plays a critical role in the Order-to-Cash cycle. Customer service skills, accuracy, and attention to detail are essential to this position.

Essential Functions:

  • Accurately enter billings

  • Process billings on a timely basis

  • Modify billings as necessary

  • Prepare customer billing packets

  • Track and resolve credit and billing issues

  • Excellent customer service skills

Minimum Requirements:

  • Computer Knowledge, preferably Yardi (Primary) or Great Plains (Secondary)

  • Excellent communication skills

  • Excellent verbal and written communication skills

  • Highly organized with attention to detail and accuracy

  • Work independently

  • Able to prioritize work in a fast-paced office environment

  • Work closely with other team members (Operations, Sales, Accounting, Finance)

  • Strong computer and/or data entry experience necessary

  • Ability to read and perform mathematical calculations

  • Assertive and persuasive

Experience/Skills: 3-5 years prior Billing or Order Entry experience required.

Education: High School Graduate

Certifications: None

Experience/Skills: 3-5 years prior Billing or Order Entry experience required.

Education: High School Graduate

Certifications: None

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. If you need to request an accommodation, please contact our Human Resources at 214.488.1365 (Option 7) or by email at HR@cyrusone.com .

CyrusOne’s data center offerings provide the flexibility, reliability, and security that enterprise customers require and are delivered through a tailored, customer service-focused platform designed to foster long-term relationships. CyrusOne’s National IX platform provides robust connectivity options to drive revenue, reduce expenses, and improve service quality for enterprises, content, and telecommunications companies. CyrusOne is committed to full transparency in communication, management, and service delivery throughout its more than 30 data centers worldwide.

The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for hundreds of customers, including many of the Fortune 20 the Fortune 1000 lists of enterprise companies.